What are cookies?
Cookies are small text files placed on your device to help websites remember information about your visit. They make our platform faster, more secure, and more personalised, and they're used by virtually every modern website. RooMates uses them sparingly and transparently.
01Cookies we use
Essential cookies
Always onStrictly necessary for RooMates to function. They enable secure login, session management, and access to protected pages like your booking dashboard. You cannot opt out of these.
Examples: Session authentication, CSRF security tokens, User preference storage.
Analytics cookies
OptionalHelp us understand how visitors interact with RooMates, which pages are most visited, where users drop off, and how we can improve the experience. All data is anonymised.
Examples: Page view counts, Session duration, Navigation paths.
Functional cookies
OptionalRemember your preferences to give you a more personalised experience, such as your saved search filters, preferred region, or last-viewed hostels.
Examples: Search filter memory, Region preference, Recently viewed hostels.
Third-party cookies
OptionalSet by trusted external services we integrate with, such as mapping providers for hostel location views and payment gateway widgets. These parties have their own privacy policies.
Examples: Map tile providers, Payment gateway widgets, Embedded media players.
02Managing your preferences
- Browser settings
- Most browsers let you view, block, or delete cookies through their settings menu. Note that blocking essential cookies will prevent RooMates from functioning correctly.
- Platform preferences
- You can update your non-essential cookie preferences at any time from your account settings on RooMates.
- Opt-out links
- For third-party analytics tools, you may use their dedicated opt-out mechanisms, for example, the Google Analytics Opt-out Browser Add-on.
For broader information about how we handle your personal data, see our Privacy Policy.